What is the purpose of the Willamette Health Council?

The Willamette Health Council is the governing body of the CCO, PacificSource Community Solutions Marion-Polk. The Willamette Health Council provides oversight, guidance, and direction of the CCO activities. The Willamette Health Council improves the well-being of our region by governing our local CCO, engaging our communities, and fostering collaborative partnerships.

If the Willamette Health Council governs the CCO, PacificSource Community Solutions Marion-Polk, then what does the CCO do?

PacificSource Community Solutions Marion-Polk holds the contract with the Oregon Health Authority, as well as provider service agreements with health care providers using an array of payment methodologies. PacificSource Community Solutions Marion-Polk administers and manages the health plan benefits for members of the CCO.

Is the Willamette Health Council a not-for profit organization?

Yes, the Willamette Health Council is an Oregon 501(c)(3) non-profit organization that formalized a partnership with PacificSource Community Solutions to govern the CCO in Marion County and Polk counties.

When did the Willamette Health Council form?

The Willamette Health Council has been meeting at least monthly since early 2019 and is committed to transparent processes, including open meetings, seeking meaningful input from community stakeholders, including Oregon Health Plan beneficiaries, providers and others.

Who will provide care within the PacificSource network in Marion and Polk counties?

  • PacificSource has worked collaboratively to contract with a comprehensive network of providers to serve members of the CCO in Marion County and Polk County.
  • Members can access a robust primary care network across the service area.
  • In addition to many hospitals and specialties available in the metro area and throughout the state, PacificSource has contracted with a complete network of in-area providers. Members will be able to access services from Kaiser, WVP Health Authority, Salem Health, Santiam Hospital, Salem Clinic, Childhood Health Associates of Salem, WFMC Health, and Yakima Valley Farm Workers, among others.
  • PacificSource has contracted with an array of behavioral health providers, including Marion County, Polk County, Bridgeway Recovery Services, Valley Mental Health, Northwest Human Services, and Options Counseling and Family Services
  • PacificSource has contracted with Capitol Dental, Advantage Dental, and ODS to provide dental services.
  • Members have access to every specialty type through a combination of direct contracts with providers and through a contract with WVP Health Authority.
  • For more information, PacificSource’s provider directory is available here: https://communitysolutions.pacificsource.com/tools/providerdirectory — be sure to select the 2020 plan year.
  • Please contact Customer Service at 800-431-4135, 7 days a week, 8 a.m. to 8 p.m., to address any additional questions about the provider network.